FAQs

Our FAQs offer answers to common questions for counselling services

Frequently Asked Questions

We welcome everyone seeking support, regardless of the size of their
concerns. Whether you’re facing significant challenges or simply seeking clarity, we are here to help you find balance and regain control. No referral is needed to access our services.

No specific preparation is required. Our goal is to make you feel comfortable and at ease. During the first session, your therapist will begin by reviewing the counselling process. They will discuss confidentiality, provide background information about themselves, and inquire about the reasons that brought you to counselling. This is also an opportunity for you to ask any questions you may have.
It’s common to have concerns about how much or how little to share during the first session. Rest assured that our therapy is collaborative. Your therapist will work closely with you to prioritize your concerns and ensure that the time is used effectively. They will tailor the therapy to your specific needs and goals, creating a safe and supportive environment.
We understand that starting therapy can be both exciting and nerve-wracking. Our therapists are here to guide you through the process and address any questions or uncertainties that may arise. Trust that you are in capable hands, and together, we will work towards achieving your desired outcomes.

The frequency of your counselling sessions depends entirely on your unique needs, concerns, and goals. We understand that each individual is different. Some clients may find resolution in 6-10 weekly sessions, while others with more complex concerns may require a longer period. Taking the first step towards self-improvement in a safe, non-judgmental environment can be incredibly comforting.
Being an RCC means our clinical counsellors are registered members of the BC Association of Clinical Counsellors (BCACC). As accountable professionals, we adhere to the highest ethical standards outlined in the Code of Ethical Conduct and Standards of Clinical Practice. Our RCCs have completed rigorous academic training, gained extensive clinical experience, and fulfilled supervision requirements to provide you with exceptional care.
  • Free: 15-Minute Phone/Online Video Consultation
  • $160 + GST: 50-Minute Individual Counselling Session
  • $190 + GST: 50-Minute Couples Counselling Session
We believe in making counselling accessible to all. If you have financial limitations, we offer services at a reduced rate. Please reach out to us to inquire about the availability of our sliding scale options.
Coverage for counselling fees varies depending on your specific insurance provider. We recommend contacting your insurance provider directly to inquire about coverage for seeing a Registered Clinical Counsellor.

We value your time and our therapists’ availability. If you need to reschedule or cancel your appointment, we kindly request a minimum of 48 hours’ notice. Cancellations with less than 48 hours’ notice may incur a cancellation fee. Missed appointments without prior notice will be charged at 100% of the session fee.

Please get in touch with us if you need any clarification on our fees or frequently asked questions.
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