Pricing & Policies

Comprehensive Details on Pricing, Insurance, Cancellation, Sliding Scale, and ICBC Coverage for Counselling Services

Insurance Coverage for Counselling Services

  1. Check Coverage: The initial step is to verify with your extended health benefit provider whether they cover sessions with a Registered Clinical Counsellor.

  2. Billing Process: We offer certified invoices that are ready for submission to your insurance provider for reimbursement.

ICBC Coverage

For the first 12 weeks after your accident, you are eligible to 12 counselling sessions provided by a Registered Clinical Counsellor. We can direct-bill to ICBC. 

  1. To book your first session, all we need from you is

      • Your birth date
      • The accident date
      • ICBC claim number
      • If it has been 12 weeks since your accident, we will need: A doctor’s referral indicating the need for counselling related to the accident

Sliding Scale

If you don't have insurance coverage, you may be eligible for our sliding scale options

At Equimind Counselling, we understand the importance of providing accessible mental health support to individuals facing varying circumstances. We offer sliding scale options to ensure that everybody has the opportunity to access counselling services.

Eligibility Criteria for Sliding Scale:

    • Lack of Insurance Coverage: Individuals without any form of insurance are eligible.
    • Employment Challenges: Those experiencing employment difficulties and financial constraints can qualify.
    • Current Students: Students seeking counselling services and dealing with financial constraints are eligible for the sliding scale.

Our sliding scale offers two options for those meeting the criteria. 

  • Option 1: 30-Minute Session

    • Price: $80 + GST per session- 20 minutes deducted from the regular session time
  • Option 2: Reduced Rate

    • Cost: $135 + GST per session ($25 off per session)
    • Reevaluation every 6 sessions to maintain affordability

We understand that these options might not suit everyone’s circumstances. In such cases, we encourage clients to reach out to their counsellor to discuss their specific needs. Our aim is to ensure that everyone seeking support can find a fitting and accessible solution through our counselling services.

Counsellor Availability Note: Some of our counsellors may have limited space for sliding scale clients. Those unable to accommodate immediately will be added to a waitlist for future availability.

Session Fees




Individual Counselling Session

ICBC Counselling Session


Couples and Relationship Counselling Session

Cancellation Policy

We ask for cancellations or rescheduling to be made with a minimum of 48 hours notice to manage appointments effectively.


Late Cancellation Fee (Less than 48 Hours)

    • Cancellations made with less than 48 hours notice will incur a fee equal to half of the session fee.

24 Hours Notice for Cancellations

      • Cancellations within 24 hours of the appointment will result in the full session fee being charged.

No Show Policy

    • If an appointment is missed without notice (“no show”), the full session fee will be charged.

Purpose of the Policy

Each scheduled appointment is dedicated time specifically allocated for the client. The policy is in place to ensure that this time remains reserved, as once booked, it prevents other individuals from scheduling during that time.

Our counsellors have limited time and availability due to their commitment to providing quality care to each client. The time set aside for an appointment cannot be easily filled if it’s canceled without adequate notice.

Virtual Session Option

We provide the option for virtual sessions if in-person attendance is not possible.

Let's Move Forward Together

We understand that the decision to seek help can be a difficult one. That’s why our aim is to create a safe and supportive environment where you can feel heard and understood. Whether you’re dealing with relationship problems, anxiety, or any other issue, our team is here to guide you on your journey towards a brighter future. Book a free consultation now! 

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