Comprehensive Details on Pricing, Insurance, Cancellation, Sliding Scale, and ICBC Coverage for Counselling Services
Check Coverage: The initial step is to verify with your extended health benefit provider whether they cover sessions with a Registered Clinical Counsellor.
Billing Process: After each payment, we provide you with an invoice that’s ready for submission to your insurance provider for reimbursement. This ensures a smooth and efficient process, allowing you to easily manage your claims.
For the first 12 weeks after your accident, you are eligible to 12 counselling sessions provided by a Registered Clinical Counsellor. We can direct-bill to ICBC.
To book your first session, all we need from you is
Sliding Scale: We understand that these options might not suit everyone’s circumstances. In such cases, we encourage clients to reach out to their counsellor to discuss their specific needs. Our aim is to ensure that everyone seeking support can find a fitting and accessible solution through our counselling services. Please reach out for more information.
We ask for cancellations or rescheduling to be made with a minimum of 48 hours notice to manage appointments effectively.
Late Cancellation Fee (Less than 48 Hours)
24 Hours Notice for Cancellations
No Show Policy
Each scheduled appointment is dedicated time specifically allocated for the client. The policy is in place to ensure that this time remains reserved, as once booked, it prevents other individuals from scheduling during that time.
Our counsellors have limited time and availability due to their commitment to providing quality care to each client. The time set aside for an appointment cannot be easily filled if it’s canceled without adequate notice.
We understand that the decision to seek help can be a difficult one. That’s why our aim is to create a safe and supportive environment where you can feel heard and understood. Whether you’re dealing with relationship problems, anxiety, or any other issue, our team is here to guide you on your journey towards a brighter future. Book a free consultation now!
